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Do you have questions, comments or suggestions for Help With My CreditSM? Please feel free to contact us.
For media inquiries, contact Joe Ganley at 617-520-7294.
For other inquiries call 617-520-7077or email info@helpwithmycredit.org.
If you are struggling with paying your credit card and want to explore potential changes to your payment plan through one of the companies participating in Help With My CreditSM, please call their toll-free number listed below. These numbers were established for customers reaching out through the Help With My CreditSM program.
- Bank of America: (800) 500-5306
- Capital One: (866) 929-5303
- Citi MasterCard, Visa or American Express: (866) 936-4814
- The Home Depot® Credit Card issued by Citi: (866) 532-9689
- Macy's Credit Card issued by Citi: (866) 785-1079
- Sears Card® issued by Citi: (866) 532-9532
- Other retail cards issued by Citi: (866) 683-0924
- Discover Card: (866) 567-1660
- FIA Card Services: (888) 635-0776
Help With My CreditSM is a resource provided by leading credit card issuers and payments networks to raise awareness and educate consumers struggling to make their credit card payments about assistance available to them, including the work the companies are already doing individually to assist their cardholders.
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